Code of Conduct
All staff are required to conduct themselves at all times in a professional manner, maintaining standards of good conduct. The following are accepted ethical practices, which reflect the organisation's philosophy and values.
- Treating individuals/families with dignity and respect at all times
- Empowering individuals and families in their choice and decision making through the provision of information and support
- Supporting service users to exercise their legal and human rights
- Applying the least restrictive alternative principle in the provision of services to service users
- Demonstrating a commitment to the principles of social justice within the working environment
- Promoting the principles of community participation and integration for people with disabilities
- Promoting the ability of people with a disability to fulfill valued roles in community
- Respecting the rights of individuals and families
- Undertaking responsibilities to operate within both a person-centred and family-centred framework
- Maintaining punctuality in providing a service – being on time for work.
- Practicing good hygiene while providing a service
- Refraining from soliciting or personally accepting gifts or gratuities from service users
- Refraining from smoking in an individuals’ or family’s home, while supporting service users in the community and while transporting people in vehicles
- Respecting peoples’ personal property
- Maintaining privacy and confidentiality obligations to service users and to the organisation
- Maintaining a standard of dress in keeping with the status of the organisation and the role of staff members – attend work in practical, neat, tidy and comfortable clothing.
- Practicing non-discriminatory behaviour and actions
- Refraining from any practices, either direct or implied, which may be construed as sexual harassment
- Referring all requests for statements from the media to the Coordinator/Manager
- Abiding by the stated policies, procedures, practices and philosophy of the organisation
- Practicing polite, sensitive and diplomatic communication with individuals/families, staff and the community
- Ensuring the safety of service users at all times
- Preventing and responding to the abuse, assault and neglect of people with a disability
- Refraining from using mobile phones while working, unless in an emergency
- Exercising the continual development of skills which enhance individual and organisational performance by completing all in-service training as required.