Weeroona Clients & Families

Weeroona recognises the fundamental role a family can have in the life of an individual with a disability and strives to build and enhance family relationships through the services provided.

In order to maintain a positive working relationship it is important that Individuals and Families are aware of:

• Rights and Responsibilities
• Privacy
• Complaints

Your Rights and Responsibilities

Clients/families receiving support services from Weeroona have the RIGHT to:

• Feel valued and respected at all times
• Have choice and informed decision-making regarding supports
• Privacy and Confidentiality regarding all their information
• Be able to make a complaint or express a concern without fear of retribution
• Have an Advocate or support person act on their behalf

Clients/families are RESPONSIBILE for:

• Treating staff with respect and courtesy always
• Providing staff with a safe working environment
• Accept staff’s role in any decision making
• Respect a staff member’s privacy